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Frequently Asked Questions

Everything we get asked,
sorted by topic.

72 questions, 9 sections. The first six cover the essentials in one minute, the rest goes into detail.

★

The essentials in 6 questions

The answers that matter before deciding.

Why choose FunnelCart instead of a subscription-based SaaS like ClickFunnels?

To preserve 100% of your margin, regain total control of your assets, and put an end to the constraints of locked platforms.

Traditional SaaS solutions have major limitations that weigh heavily on your day-to-day profitability:

  • Total dependency and locked-in data: on a SaaS, your funnels, your designs, and above all your customer contacts are hosted on a third-party platform. If you suspend your account or dispute a decision, you lose access to your working tool. With FunnelCart, everything runs directly on your own WordPress server. You are in complete control and the sole owner of your data, which no SaaS can ever guarantee you.
  • Frustrating artificial limitations: most subscription-based platforms aggressively segment their features: restricted number of funnels, caps on contacts, limited forms, or advanced sales options reserved for the most expensive plans. FunnelCart eliminates these artificial barriers to fully unleash your sales potential.
  • Often overly slow loading times: SaaS platforms share their infrastructure across millions of users. With FunnelCart on your hosting, your pages load up to 3 times faster, a direct asset for your conversion rate and your return on ad spend.
  • Zero hidden commissions on your payments: your sales go directly from your gateway (Stripe, PayPal) to your bank account, with no fees or percentages taken along the way.

A unique economic opportunity:

While a SaaS forces you to pay thousands of euros each year, FunnelCart is offered during its launch phase as a lifetime license: you invest once and the tool belongs to you permanently. Even when subscription plans are added to the range after the launch, you will always keep a much more advantageous features-to-price ratio, absolute technical freedom, and the certainty of building your business on a robust and sustainable foundation.

Why use the FunnelCart + FluentCart combo instead of WooCommerce with CartFlows, FunnelKit, or WPFunnels?

For execution speed, surgical lightness, and the definitive end of bloated setups that ruin your profitability.

WooCommerce is often heavy, slow, and prone to conflicts as soon as you stack funnel, payment, or other sales mechanism plugins on top of it. The displayed costs are rarely the same by the end of the setup. Compatibility issues with your ecosystem, recurring technical bugs, and the time wasted fixing them are too often underestimated: they send your budget soaring while destroying your day-to-day profitability.

FunnelCart and FluentCart were designed from the ground up for the modern WordPress ecosystem:

  • Blazing speed: instantaneous execution and a clean database that preserves your hosting performance.
  • Rock-solid reliability: no hidden costs, total compatibility with the core system, and a significant boost to your production.
  • A strategic sales engine: FunnelCart is designed to boost your sales, increase your margins, and bring long-term clarity to your business—exactly what the combo of WooCommerce paired with a third-party funnel plugin could never provide.
Is there a limit on the number of funnels, pages, or orders?

No limits. Your growth has no ceiling.

On each site activated with your license, you can create as many funnels, steps, forms, A/B tests, and post-purchase offers as you want.

Whether you make 10 sales a month or thousands of transactions a day, FunnelCart handles it seamlessly. Your revenue can skyrocket without ever triggering extra costs, transaction fees, or restrictive pricing tiers. You sell with total freedom.

Is it suitable if I am a complete beginner and have never built a funnel?

Yes, you don’t need any coding or advanced marketing skills.

The interactive setup wizard guides you step-by-step upon activation in 7 simple steps. You never start from scratch: the 16 pre-configured funnels allow you to immediately deploy sales flows structured according to the highest-performing market standards.

Simply select your template, adjust your copy and prices in your favorite page builder (Gutenberg, Elementor, Bricks, Divi), and start selling. Everything is designed to make you autonomous and immediately operational.

What if the solution doesn’t suit me after purchase?

Total transparency, comprehensive pre-purchase guidance, and a clear framework governed by our terms and conditions.

Since FunnelCart is software made available immediately with its key and download link, no refund is granted once the license has been activated. Activation provides access to downloads, updates, and all product features: it constitutes full use of what was sold.

Absolute transparency to decide with confidence before purchasing:

You have all the necessary resources to evaluate the product before placing your order: detailed descriptions, screenshots of every screen, short videos showing each step, comprehensive documentation, and the ability to request a live, personalized presentation. And coming soon, the opportunity to test the product in real-world conditions. In addition, our technical support assists you with a personalized response within 48 business hours, and our community is by your side to share best practices.

The possibility of a refund under specific terms and conditions:

In accordance with our terms of sale, an exception for a full refund exists with no justification required, provided that two strict and cumulative criteria are met:

  1. The license key has never been activated on any site, as conclusively confirmed by the license server;
  2. Your request is sent by email to contact@funnelcart.pro within fifteen (15) days following the order.

Once these two conditions are met, the full refund is processed to the original payment method within 14 days, and the key is revoked. After the fifteenth day or once the key has been activated—even briefly, even on a single site, even if deactivated since—no refund is possible. We therefore simply encourage you to check the technical prerequisites and your environment’s compatibility before activating your key.

Can I start with a smaller plan and upgrade to a higher plan later?

Absolutely, and with complete transparency.

There is no need to oversize your investment from the start. You can start with peace of mind on a 1-site plan to test and make your first funnels profitable.

As your needs evolve, whether you launch new projects or sign new agency clients, you can upgrade your license to a multi-site or agency plan directly from your customer account by simply paying the difference in price.

1

Discover FunnelCart

Multiply your sales, not your efforts.

What is FunnelCart used for?

FunnelCart helps you boost your revenue with your current traffic. A traditional product page lets most of your visitors slip away. FunnelCart creates an ultra-smooth conversion path around your offers: a captivating sales page, simplified frictionless checkout, irresistible order bumps, and 1-click post-purchase upsells. Result: you generate significantly more revenue with the same volume of traffic.

What is a sales funnel, in concrete terms?

It’s the red carpet you roll out for your buyer. Rather than scattering their attention across a traditional store full of distractions, you guide them step by step: lead capture opt-in, persuasive presentation, instant checkout, and complementary offers right when they already have their card in hand. You visually organize the entire journey in just a few clicks.

How is this different from a standard product page?

Your average order value increases considerably. A product page showcases an item and stops there. A FunnelCart funnel adapts the rest of the journey in real time based on visitor behavior and presents the ideal offer at the perfect psychological moment. For identical product and traffic, our users regularly double their revenue. FunnelCart goes further and also adds the acquisition step.

Do I need FluentCart to use it?

Yes, FunnelCart connects directly to FluentCart to securely process your orders. The free version of FluentCart is more than enough to design your funnels and start collecting payments immediately.

What can I sell with a FunnelCart funnel?

You can sell any product connected to your FluentCart store: courses, coaching, digital products, services, subscriptions, ticketing, physical products. Funnels can also be used to capture highly qualified leads, collect quote requests, or automatically fill your appointment calendar.

Do I need to know how to code?

No coding is required. Everything has been designed for creators, trainers, and entrepreneurs: you load a template, adjust your content, and publish.

How long does it take to launch a first funnel?

Two minutes flat with our ready-to-use templates. You choose a goal, select a suitable visual theme, and your complete funnel is online.

Is it compatible with my theme and page builder?

Yes, 100%. Your steps can be freely edited in Gutenberg, Elementor, Bricks, or Divi, perfectly matching your site’s overall brand guidelines. You have complete control over the design.

Can I see the product in action before buying?

Absolutely. You can book a video demo where we build a custom funnel for your offer. Our library of demo videos, two minutes each, also shows you every step in detail. The site also lets you test the menus in real conditions.

Is there a free version of FunnelCart?

We chose a much more beneficial model for your profitability: Lifetime access. You pay once and the tool is yours forever, updates included. After the launch period, subscription plans will be offered, and lifetime offers will obviously be maintained.

2

Your funnels and your visitors

Customer journey optimization.

What does a visitor see, from the first click to purchase?

A captivating and secure purchasing experience. You design your sales funnel: opt-in page to capture your prospect’s information, confirmation page, free lead magnet, sales page, branded checkout form, followed by an exclusive 1-click offer and a personalized thank-you page instantly delivering their product or access details. They remain on your domain at all times.

How can a visitor enter a funnel?

Through all your existing channels: advertising, social media bio link, email campaigns, forms (Fluent Forms, WPForms, Gravity Forms), appointment booking (FluentBooking, BookingLeads, Calendly, Amelia), games, or QR code scans. Over 20 connectors are available and categorized to help you.

How does the one-click offer (post-purchase upsell) work?

This is one of FunnelCart’s many strengths. As soon as the main payment is confirmed, a high-value complementary offer is presented to the customer. With a single click, the transaction is added to their order without them needing to re-enter their credit card details. This mechanism generates an average of +67% in additional revenue.

What is an order bump?

It is an additional offer displayed directly as a checkbox on the checkout page. The customer adds it with an instinctive click before paying, increasing your average order value without adding a single extra step.

Can I offer an alternative (downsell) if the upsell is declined?

Yes. If your buyer declines your complementary offer, with FunnelCart you can automatically present them with a more accessible option or a lighter plan, ensuring you maximize every sales opportunity.

Can I customize the journey based on buyer behavior?

Yes, thanks to smart routing conditions. FunnelCart analyzes the cart amount, selected items, or form responses to guide each profile to the most relevant step and offer.

Can we test two variants of the same page (A/B test)?

Yes. The built-in A/B testing module automatically splits your visitors between two versions. Your analytics show you in real time which variant achieves the highest conversion rate.

Can I connect FunnelCart to a membership area or a private community?

Yes, access granting is 100% automated. As soon as a purchase or upsell is confirmed, FunnelCart unlocks the customer’s access in your membership or community plugin (Fluent Community, LearnDash, Tutor LMS) and sends them their credentials. For example, you can connect FunnelCart to FluentCRM via tags, lists, or a webhook, which will then handle the automation. You can also connect FunnelCart to any SaaS tool using webhooks.

What does the funnel look like on mobile?

The display was designed with mobile as the top priority. The single-column navigation is smooth and fast, and forms are optimized for frictionless thumb typing.

Can I completely customize the visuals, text, and colors?

Absolutely. You get 10 pre-designed themes to move quickly, and total freedom to fine-tune every detail with your usual page builder.

Can I capture contact details before purchase to recover abandoned carts?

Yes. Thanks to two-step opt-in stages, the email address, first name, and last name are synchronized as soon as they are entered. FunnelCart then automatically activates follow-up and will recognize the visitor on future visits or at checkout completion.

How many steps does a high-performing funnel include?

Five steps are enough in most cases: an opt-in page, an impactful sales page, an optimized checkout page with an order bump, a 1-click exclusive offer, and a thank-you page. You can then expand the journey based on your metrics.

Can I integrate an appointment booking step?

Yes. You link your booking calendar directly into a funnel step, which preserves the full history of the prospect’s actions before and after their appointment. FunnelCart is natively compatible with the best WordPress booking plugins like BookingLeads, FluentBooking, or Amelia.

3

Install and get started

Deployment in minutes.

How does the installation work?

Just like any standard WordPress plugin: you upload the zip file to your plugins, enter your license key, and our interactive wizard guides you step by step to be ready to sell in under 3 minutes.

What are the technical prerequisites?

An up-to-date WordPress site, hosting with PHP 8.1 minimum, and the free FluentCart plugin activated. No paid third-party services or complex infrastructure are required.

Which templates are included with the purchase?

16 complete strategic funnels, 10 polished design systems, and over 80 page templates: direct sales, lead capture, online courses, quotes, memberships, waitlists, appointments.

I already have funnels on CartFlows, FunnelKit, or WPFunnels: is migration easy?

Yes, a 1-click import tool is built-in. You upload the export file from your previous tool, and FunnelCart instantly recreates your steps, copy, and connections.

Will my site maintain its speed and SEO performance?

Yes, this is one of FunnelCart’s key strengths. Stylesheets and scripts only load on specific funnel pages. The rest of your site, including blog and shop, experiences no slowdown.

Do I need to configure complex server tasks (CRON)?

Not at all. All redirection and tracking logic triggers automatically and smoothly as visitors browse.

Are my funnel pages protected from unauthorized direct access?

Yes. Each additional offer or thank you page is dynamically linked to the previous step. Your exclusive offers remain reserved for those who have followed the purchasing path.

Can I test my funnel before launching it publicly?

Yes. The secure preview mode allows you to test the full journey, simulate orders, and verify your routing as if you were your own customer.

4

Payments

Direct payouts, 0% commission.

What payment methods can I offer?

All payment methods configured on your FluentCart gateway: credit cards via Stripe, PayPal, Apple Pay, Google Pay, SEPA direct debit, bank transfers.

Do you take a commission on my revenue?

0% commission, today and in the future. Unlike many online platforms, we do not take any percentage of your sales. 100% of your profits are yours.

Does money from my sales go directly to my bank account?

Yes, directly from your Stripe or PayPal account to your bank, without any intermediary or holding period.

Can my customers pay in installments (3x, 4x, Klarna)?

Yes. You can very easily enable installment payment options or “Buy Now Pay Later” solutions supported by Stripe and FluentCart, to facilitate the purchase of your high-ticket offers.

What is required for the one-click offer to work?

Simply that your payment gateway, Stripe via FluentCart for example, allows the reuse of the secure payment method. In FunnelCart’s settings, the diagnostic screen automatically checks your settings at a glance.

Can I sell recurring subscriptions in a funnel?

Yes, just like a standard product, with the ability to add setup fees, trial periods, order bumps, or upsells.

Are the various purchases recorded in a single order?

Yes. The main product, the order bump, and accepted upsells are consolidated into a single unified order within FluentCart, which greatly simplifies your management.

How are invoices and European VAT handled?

FluentCart handles the entire accounting cycle: precise tax calculation based on the buyer’s location, application of intra-community B2B exemption rules, and issuance of compliant invoices.

5

Your leads and data

Sovereignty and GDPR compliance.

Where is my leads’ and customers’ data hosted?

Only on your own WordPress database and your hosting server. Your data is never transferred or stored on a third-party cloud.

Does FunnelCart comply with European GDPR standards?

Absolutely. Consents are accurately timestamped, retention periods are adjustable, and personal data export or erasure tools run in 1 click. You retain all legal proof on your end.

Does FunnelCart’s developer have access to my information or statistics?

No, not at all. We apply a strict privacy-by-design policy. We do not collect any data about your audience, your leads, or your financial transactions.

Can I set up an automatic purge of old data?

Yes. You determine the retention period yourself. During the purge, identifying data is anonymized while keeping your conversion statistics intact.

How can I export my list of leads?

In one click in CSV format for your accounting or marketing needs, and seamlessly and continuously to FluentCRM.

How do I handle a customer’s data deletion request?

Directly from the contact record in your admin dashboard: one click triggers complete deletion while logging a compliance record.

How deep is the integration with FluentCRM?

It is native and complete. Each contact is qualified with their lists, tags, and a precise chronological history of the steps completed in your funnels. You can trigger targeted email automations down to the exact second. You also get a complete summary of the contact’s activity history in their FluentCRM record: you no longer need to log into FunnelCart.

6

Your results and your ROI

Analytics and tracking.

Which analytics and metrics will I be able to track?

A complete and crystal-clear overview of your profitability: revenue volume per funnel, step-by-step conversion, average order value, optimal sales times, and revenue generated by marketing channel.

Can I know with certainty where my sales are coming from?

Yes. FunnelCart identifies traffic sources and campaigns (UTMs) to display the exact revenue generated by each channel: email, Facebook Ads, Google, partnerships.

Can I calculate my return on ad spend and acquisition cost?

Yes. You enter your invested advertising budget, and the dashboard links your costs with your actual revenue to immediately show your cost per customer and your net profit.

Can I analyze the individual journey of a specific customer?

Yes. Each individual record tracks the pages visited, choices made, and order history since their first visit.

Does FunnelCart provide insights to improve my results?

Yes. The interface draws your attention to potential bottlenecks, identifies the winning variant of an A/B test, and suggests adjustments to boost your overall conversion.

Can I share my statistics without granting access to my admin dashboard?

Yes, thanks to our secure read-only link feature. You can share an interactive report with a client, partner, or team, with the ability to revoke access at any time.

7

Your team and your brand

White label and agencies.

Can I securely delegate access to my collaborators?

Yes, by relying on WordPress roles and permissions. You define precisely who has the right to edit funnels, view statistics, or adjust sensitive settings.

Is the white-label option included?

Yes, it is included at no extra cost. You can rename the tool, add your logo, and align the interface with your agency or brand colors.

I run an agency or freelance business: can I deploy FunnelCart for my clients?

Yes, within the limit of sites allowed by your license. It is the perfect asset for creating high-end e-commerce services and generating recurring maintenance or optimization revenue.

Can my clients independently view their own results?

Absolutely. Thanks to the secure read-only viewing link, your clients have access to their metrics in real time without ever risking altering your technical configuration.

8

License, warranty, and support

A risk-free investment.

How is my license activated?

Using a unique license key provided with your order, which you activate on your WordPress sites from your customer account at Sdravobiz, publisher of FunnelCart.

Are the more affordable plans limited in features?

Not at all. All our licenses include the full range of FunnelCart features: 1-click upsells, A/B testing, complete templates. Only the number of configurable sites varies. Please note that white-label and team options are reserved for plans with more than 1 site.

How is a “site” counted?

A site corresponds to a distinct WordPress installation. You can create an unlimited number of funnels within that installation at no additional cost.

What exactly does “lifetime access” mean?

You only pay for your purchase once. The tool belongs to you permanently, with no annual fees or hidden monthly subscriptions.

Are future updates included?

Yes, all upcoming minor and major updates are included in your lifetime plan, ensuring the long-term value of your investment.

What languages is FunnelCart available in?

FunnelCart is fully translated and optimized in French and English, both in the admin interface and across all elements visible to your visitors. Other languages will be made available through upcoming updates.

How do I contact support in case of a technical question?

You benefit from our responsive technical support via tickets from your customer account, comprehensive illustrated documentation, and access to our community support group.

What is the average response time for support?

Our technical team is committed to providing you with a personalized and practical response within 48 business hours.

Which company publishes and guarantees the FunnelCart solution?

Sdravobiz S.R.L., a European company established in Romania and managed by Dragan Stamenkovic. You are interacting with a team of experts in web development and e-commerce, available in French, English, and Romanian.

I have a specific question that is not listed on this page: what should I do?

Contact us directly. Our team will gladly answer you promptly to confirm the compatibility of your project.

A question that is not answered here?

Write to us. Our team will respond promptly and confirm the compatibility of your project.